Problems with the website – Report them here

This topic contains 340 replies, has 1 voice, and was last updated by MightyM MightyM 4 weeks ago.

Viewing 20 posts - 21 through 40 (of 336 total)
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  • #883414

    MrBest
    Participant
    • :

    Thanks, make sense!

    #892492

    NotoriousBingo
    Participant
    • :

    Homzy, no further plans on your word to get the “yoursays of the day” into the comment section… Any news mate?

    Jimcity could have started a good debate about our next game at Anfield if it was featured in some way in the comment section.

    #895663
    macam
    macam
    Participant
    • :

    Hi Mark, There is a broken link on the Tottenham webpage – it’s on the second menu bar (page specific) and the Your Say button.

    Thanks

    mac

    #897385
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    Sorry lads, I’ve been off this week.

    Macam, I’ve asked for that to be changed.

    NB, we added the Your Says of the Day thread on the general page a few times, but it got no comments. I’ll make sure it’s added again today, but the interest doesn’t seem to be there.

    #922921
    no_more_heroes
    no_more_heroes
    Participant
    • :

    This site runs extremely slowly in the Microsoft Edge browser and the video ads seem to be the reason.

    #925216
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    I’ll pass that on, no_more_heroes

    #936875
    YNWA
    YNWA
    Participant
    • :

    Use to love coming to teamtalk now really can’t be asked. Use to be a fans website real opinions have a laugh, banter now it just $hite … Update it yes but change it like you guys have is pathetic… Won’t belong before someone creates a an old teamtalk style site and we can go back to a proper fans website!!!!

    #937307

    Mattant79
    Participant
    • :

    Has the commenting on articles been scrapped too?

    #937385
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    Mattant, it hasn’t been scrapped, but I know there have been problems with that recently.

    #937466

    Mattant79
    Participant
    • :

    Thanks for replying Mark, Hope it gets fixed soon.

    #937472
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    They thought they had fixed it last week…but then it went wrong again after about a day!

    #945596
    blueirl
    blueirl
    Participant
    • :

    Hi,
    Have noticed 2 incorrect links relating to Fixtures and Results. For Crystal Palace, the link goes to the incorrect page. For Leicester, it just shows blank

    #946364
    milton_nunez_73
    milton_nunez_73
    Participant
    • :

    So it’s been about 6 months since the Teamtalk revamp. About half of the Premiership clubs Yoursay pages are dead…no posts….no conversations…no debates…nothing. Simply links to articles written by your own reporters. Is there going to be any kind of review from your team with regards to the success of the redesign? Surely you can see it’s failed? You’ve continuously blamed the fact that there was no Yoursay for 1 month during the redesign and that posters ‘haven’t found their way back’. This just isn’t true, posters have found there way back, but they aren’t posting. The reason for this is the shockingly awful thread layout. It requires you to click back and forth one hundred times to read anything about your club and you’re expected to sift through posts that you’ve already to read just to reach the last point of reference. Any communication on improvements being made would be really appreciated. As it stands, the supporters of the ‘so called smaller’ teams feel completely ignored and fobbed off.

    #949343
    john@staustell
    john@staustell
    Participant
    • :

    Harsh but true. I still think it’s a big miss we dont have our club badges. Why have to do our own?

    #951695
    AKA THE RIDDLER
    AKA THE RIDDLER
    Participant
    • :

    Mark .. the following points are quite , quite obvious

    1 It is too painstaking , laborious and time consuming to read posts/threads , let alone to respond to them.The previous format of individual threads all within the same page was perfect. I have tried to be positive and log in and out of various threads to offer responses , but it is too boring a format. If it wasn’t for the ‘prediction league’on the Spurs page , i wouldn’t bother any more myself. One of the greatest things about the old format was the ‘reply’ function on every lead post. One could actually ‘discuss ‘ things with individuals so easily. that is now impossible.

    2 The site has lost thousands of posters since it was revamped for the above reasons. You are not going to encourage them to come back by leaving things as they are. Swathes of clubs do not even have any YOUR SAY participants any more.

    3 The thumbs feature was a good , quick way of agreeing/disagreeing , and there is a case for reintroducing it … even just the ‘up’ (to spare the oversensitive among us!!)

    4 Why can’t posters team allegiance be stated , as before. I like the personal avatar , but why not also add ‘Tottenham Hotspur supporter’ , or whatever.

    #952139
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    Sorry fellas, I’ve not been around much recently.

    Milton_nunez_73, you obviously disagree, but I still do believe the loss in posters is down to the month without any forums whatsoever. Many will have found alternate forums or better things to do altogether in the meantime. I acknowledge it wouldn’t have helped in some cases for old posters to realise we’d finally relaunched the forums only to find they were completely different, but I do not believe hundreds would suddenly start posting again if we were to revert back to the old-style forums.

    We can’t do that anyway as I have stated on many occasions, and there is absolutely zero chance of the technical team investing time and effort into building a new messageboard. Yes, there are some posters that preferred the old layout, but it was 10 years behind the times and riddled with problems which are easy to forget with rose-tinted specs on. You won’t find a similar forum anywhere else because they have long since been replaced by forums similar to this one.

    It’s also worth pointing out that, while I understand why fans who post on the quieter pages may prefer the old format, the new one works much better on the busier pages. Newcastle and Tottenham’s fans have created a ‘general’ thread on their pages to post anything and everything on a bit like on the old pages so you might want to try that on the Sunderland page.

    #952148
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    AKA The Riddler, here’s a response to your points, but it’s worth remembering I’m not the borough here. I’m a journalist and a writer for the site. I’ll always respond to complaints and pass on any realistic suggestions for improvements, but it’s ultimately out of my hands.

    1. I’m sorry, but the previous format was not perfect. To give one of many reasons why, if you did reply to a comment, it didn’t move that original post back to the top of the page, meaning a good discussion would soon slip off the top page. I bet you can’t find another forum on the internet that doesn’t use the same format as this one so, I’m sorry, but I think it’s nonsense to suggest there’s a problem with the format per se.

    2. That’s an enormous exaggeration. Many of the clubs had dead pages before, too, but it’s just more obvious now because there are numbers to show how many posts are on each page. And we can argue about it until the cows come home, but I’ll never, ever believe that reverting back to the old style forum would suddenly lead to a massive increase in posters. And, as stated hundreds of times, we couldn’t do that even if we wanted to.

    3. I agree about the thumbs up idea and have passed it on, but there are literally hundreds of more important issues the development team have on their plates. It may eventually happen, but I can’t see it being any time soon.

    4. As above.

    #952655
    bort
    bort
    Participant
    • :

    Mark Holmes,

    1. to pick up on the point of thumbs up/down made by Riddler, though i do agree that thumbs up is fine thumbs down is not. On the last site the thumbs down was spammed a lot of the time. Also do we really need the negativity of a thumbs down? If you have problem with someones comments leave your argument why! don’t hide behind a thumb.

    2. Suggestion and possibly part of the reason you are missing hundreds of posters: The old site was a real football fanatics site, it had the Premier League and the rest of the professional leagues and each of these teams had a page. Now the site only caters to the Premier League Team/articles. If you reinstate the rest of the professional leagues and become a complete English football site again and not just Premier League then a lot of posters may come back.

    3. Lastly I’m a web developer and I the old site really did need to change and i agree with you for that but I cant believe you guys rushed and released the site as you did with so many bugs and missing crucial sections like “your say” and the mentioned above. You should have left the old site in place until the new site had every page built, it should have been properly tested in a staged environment until most of the major issues had been taken care of. Teamtalk and it’s owners and whoever made the call for a premature release only have themselves to blame for losing the audience.

    Overall I’m happy with the site now except for what i mentioned in 2

    #952685
    Mark Holmes
    Mark Holmes
    Keymaster
    • :

    Bort, I completely agree with you about the thumbs. If they ever did return, we’d only offer an ‘up’ vote.

    I also completely agree with you on point 3, but unfortunately the new owners had to launch when they did having been set a deadline by the previous owners to move off their platform.

    Re. Point 2, Championship pages will apparently be reintroduced in the summer, though I personally doubt it’ll make many difference after nearly a full year without them. The L1&2 pages won’t be coming back, but we’d stopped publishing news on them for months before the change and didn’t receive a single complaint, which tells you how much traffic they got! We haven’t got the resources to populate them anyway as they were previously done by a third party.

    I hope that helps explain the reasons behind everything that happened.

    #952727
    bort
    bort
    Participant
    • :

    Mark,

    Cheers for the explanation that makes sense if the traffic on those pages was very little then it makes sense to to drop them or consolidate them into another more general section.

    I think Teamtalk will now gather a new generation of posters just give it time to accumulate.

Viewing 20 posts - 21 through 40 (of 336 total)

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